Welcome to the Roku Community, @Vigilante9801.
Thank you for letting us know about the issues you are having with your Roku remote. We'd be happy to review your concern to determine the cause and help you find the best resolution possible.
Kindly provide us with the following details so we can assess your concern better and provide you with an accurate resolution:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Is this the remote that came with this Roku player? If not, kindly let us know what specific remote this is. This support article will help you identify your Roku remote.
- A photo of the battery icon popping up on your screen.
- How often do you see this prompting on your screen?
In the meantime, we highly suggest troubleshooting your remote to see if this will make any difference:
Check and confirm your Roku voice remote's battery:
- Press the Home button on your Roku voice remote.
- Navigate to Settings.
- Select Remotes & devices.
- Choose Remotes and then select your remote (You may have multiple remotes paired: Voice Remote, Voice Remote Pro, etc).
- Select About to view the battery level.
If the battery is below 15%, we recommend replacing or recharging it.
If you've confirmed the battery level is sufficient but continue to see low battery notifications, please follow these steps:
Restart your remote
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If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
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If your rechargeable voice remote doesn't have a pairing button, press and hold the Back and Home buttons on the Roku remote for 20 seconds.
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Disable any extra remotes that are not in use in your TV through Settings > Remotes & devices > Remotes > Forget Remotes.
To disable a remote:
- For AAA/AA battery remotes: Remove the batteries.
- For rechargeable remotes: Press and hold Back, Home, and Mute for 5 seconds to power it off.
Monitor if the frequent notifications persist after disabling extra remotes.
To re-enable a disabled remote:
- For AAA/AA battery remotes: Reinstall the batteries.
- Repair remote: For rechargeable remotes with a pairing button, hold it for 5 seconds. Otherwise, press and hold Back and Home for 5 seconds before re-pairing if necessary.
To help troubleshoot the issue further, follow this link: How to fix your Roku voice remote that is not working | Official Roku Support
We'll be looking forward to your update.
Best regards,
Carly
Carly Y.
Roku Community Moderator
