Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Irene33
Level 8

Premiere+ remote stops working intermittently

My remote only works intermittently too . Model RC-FA1, serial number 3226001105 . No matter how many batteries I change or times resetting the Roku, only works sometimes. Please advise. 

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RokuKariza-D
Community Moderator
Community Moderator

Re: Premiere+ remote stops working intermittently

Hi @Irene33 

Thanks for the post.

Could you provide us with the serial number of your Roku device? It consists of 12 alphanumeric characters and can be located at the back of the device itself. We'll be able to further assist you from there. 


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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