Remotes

[domer71]

Have small Samsung non-smart TV with small Insignia sound bar with optical connection.  Using TV sound setting for external speaker since Ext+Int not an option.  Roku Remote easily paired to turn tv on/off, but didn’t control sound.  Was able to pair with the insignia sound bar for on/off;volume but then remote couldn’t turn tv on/off.  Any way to pair remote to both Insignia sound bar and Samsung TV at same time. Option for “new remote” appears to be only for a new Roku remote.

[RokuArjiemar · Accepted solution]

Hello! @domer71,

Thank you for your post in the Roku Community!

We appreciate you contacting us about the issues you're experiencing with your Roku remote. We're happy to help.

Roku voice remotes can do more than just control your Roku streaming devices—some voice remotes can switch the power and change the volume on your TV.

This article provides instructions on setting up TV controls both during and after the initial setup and activation of your Roku streaming device.

Your Roku voice remote cannot directly control other devices connected to your TV. But through a technology called HDMI-CEC, it can indirectly control the volume for external devices like an AVR or a soundbar. For this to work, all your devices must be connected via HDMI^®, and all devices must support HDMI-CEC and have this feature enabled. To learn if your TV, AVR or soundbar supports this technology refer to the documentation for each device. Be aware that manufacturers may refer to HDMI-CEC by a different name.

Thanks,
Arjiemar