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Tatinha
Newbie

OK buttom is not responding

The Ok buttom is  ot working anymore. I can go up and down but cant press OK. Does anyone knows what happened?

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1 REPLY 1
RokuKarla
Retired Moderator

Re: OK buttom is not responding

Hello @Tatinha

Thanks for reaching out here in the Community!

Can you please provide us with more information regarding the issue you are experiencing? 

-For clarification, are you using a Roku device or a Roku TV? 
-Have you tried checking your remote for any lodged or stuck buttons? When you remove the batteries from your remote do you still see the issue occur?

Please keep us posted so we can assist you further.


Regards,
Karla

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