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StreamerSue
Roku Guru

Re: New voice remote will not control volume on sonos speakers (hdmi 3)

@atc98092  That’s what it says on the Roku website. It says name but doesn’t specify 2.4 or 5.0. I mentioned that for troubleshooting purposes 

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Julesberg
Channel Surfer

Re: New voice remote will not control volume on sonos speakers (hdmi 3)

Thank you. It says No CEC devices found, press okay to refresh.  That takes me to update CEC device list which then takes me back to none found.

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Tivoburkee
Community Streaming Expert

Re: New voice remote will not control volume on sonos speakers (hdmi 3)

@Julesberg 

 

How is the Sonos connected to the Roku tv? Hdmi or optical? Is cec feature turned on in the sonos? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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StreamerSue
Roku Guru

Re: New voice remote will not control volume on sonos speakers (hdmi 3)

@Tivoburkee  It’s connected via HDMI Arc

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