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RokuJharra-Q
Community Moderator
Community Moderator

Re: My roku remote wont work after i fatory reset

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Greetings here in the Roku Community, @goparrish!

We see that you're experiencing issues with pairing your Roku remote to your Roku device. Please try replacing the remote batteries and using a different HDMI port or TV. We also suggest resetting your Roku remote by pressing and holding the Back and Home buttons simultaneously for about 20 seconds. After doing so, pair it again.

Please keep us posted.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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