Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Missing Advanced Wireless Receiver

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@brujo

Thanks for the post.

Please be aware that your device is no longer under warranty. You can purchase a replacement cable on our Accessories page.


Thanks,
Danny

Danny R.
Roku Forum Moderator
Merseygeek
Level 7

Re: Missing Advanced Wireless Receiver

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Hi, I am missing an AWR, tried contacting support a few days ago, and no help since.

 

looking to get help so my autistic brother can have roku set up in his bedroom when he comes home.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Missing Advanced Wireless Receiver

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@Merseygeek

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

Can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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