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[RokuDanny-R]

@Desi20

Thanks for the post.

Can you please clarify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[Lostbwana]

Just got my new Roku and same thing.  No awr in the box.

[HDMIGuy]

@Lostbwana What Roku device did you purchase?   Only the Roku streaming stick plus, the Roku streaming stick 4k, and the Roku streaming stick 4k+ require the advanced wireless reciever.

[Lgoutierlg]

My serial # Is S08y41CLSLWR

BLINKING ON AND OFF

[Taralea]

My roku is doing the same thing. I've plugged it into the TV and I've tried the wall. Still saying wireless receiver not detected and getting help on here is near to impossible!!!!

[Lostbwana]

4k+

[Lostbwana]

I got help on the phone an Roku is sending me the correct unit in 4 to 5 days.

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

If you purchased a brand new Roku Streaming Stick and happen to be missing the Advanced Wireless Receiver in the box, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

Thanks,
Danny

[brujo]

Hi

it has been working fine up until today.

This is my serial number and my email.

Serial: YH0034386360

Thank You 

Mario

[RokuDanny-R]

@brujo

Thanks for the post.

Please be aware that your device is no longer under warranty. You can purchase a replacement cable on our Accessories page.

Thanks,
Danny