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HowdyHello
Newbie
‎01-27-2023 06:43 PM

Loud voice announcement of volume level when turning tv on

We have Roku Ultra. Today as we turn on the tv and the Roku loads, a very loud woman’s voice announces what HDMI is in use, the time  and what the current volume is at. Every time you increase or decrease the volume she yells what number it’s at. Good grief. Who is she and why can’t I turn her off? Tried to find answer on the tv Roku app in settings and the useless website. Any ideas, please and thank you?!

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3 REPLIES 3
HDMIGuy
Roku Guru
‎01-27-2023 07:28 PM

Re: Loud voice announcement of volume level when turning tv on

@HowdyHello  On your Roku ultra go to settings>accessibility>screen reader   and select off. 

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renojim
Community Streaming Expert
‎01-27-2023 07:35 PM

Re: Loud voice announcement of volume level when turning tv on

I'm betting that's coming from your TV and has nothing to do with Roku.

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makaiguy
Community Streaming Expert
‎01-28-2023 06:14 AM

Re: Loud voice announcement of volume level when turning tv on

My guess also is that this is from your TV, not the Roku.  As far as I know, a Roku device connected to a tv doesn't know WHICH port it's connected to, nor the volume setting on the tv.

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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