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Nateholliday3
Reel Rookie

I think it’s stuck in recovery mode

My onn Roku tv is stuck on the let’s get started screen, and shows the languages below. I bought a box and remote to see if that helps the remote is connected if I press ok the tv comes on, but won’t do anything from there. I’ve tried resetting it and everything so I’m lost on what to try. 

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4 REPLIES 4
Tivoburkee
Community Streaming Expert

Re: I think it’s stuck in recovery mode

If you don't have a working remote, it won't move past that screen. A Roku stand-alone device and its remote won't control the Roku tv. But if this Roku device's remote has a pairing button in the battery compartment you could try pairing it to the Roku tv instead of the Roku device. 

Edmund
Roku Community Streaming Expert

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Nateholliday3
Reel Rookie

Re: I think it’s stuck in recovery mode

So is there no way to get past this if I don’t have the tvs original remote?

 

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Tivoburkee
Community Streaming Expert

Re: I think it’s stuck in recovery mode

Yes, but it doesn't have to be Roku tv remote, a universal or cable oem remote with proper tv code would work too. Do you have any old Directv or cable remotes laying around? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Nateholliday3
Reel Rookie

Re: I think it’s stuck in recovery mode

I do not, so what your saying is I can go get a onn universal tv remote?

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