Remotes

[mpnussbaum]

I lost power and now my roku remote does not work at all.  I unplugged the roku device, I unplugged the modem plugged both back in and still get 022 error.  I don't get a screen to go to settings so i can't check that.  My computer is on the same internet account and it is working fine.

[JWS9518]

What model of Roku do you have?  I assume a stick with a wireless receiver.  If so, try unplugging the USB portion and plugging in another USB plug on the TV. It is possible that the power surge blew the USB or the wireless receiver portion of the device.

[RokuJharra-Q]

Hi @mpnussbaum, 

Welcome to the Roku Community!

You may be seeing Error 022 or Wireless not detected. We're sorry you are having trouble connecting your Roku device to your wireless connection.

If you are seeing a message on the screen mentioning this error, there are a few things you can do to help found on our FAQ link: How to improve the Wi-Fi or wireless internet connection to your Roku streaming device | Official Ro...

If you still see the error after following all the necessary troubleshooting steps, feel free to contact Roku Support to assist you further and provide a replacement for the Roku WiFI pod.

Thanks,
Jharra