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soyfree123
Newbie

I lost my control and my roku isnt connect to my wifi

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Im trying to see if there is a way to connect to my roku without the wifi only using the serial number i dont have the control and i move to a different house so the wifi is different too

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StreamerUser
Roku Guru

Re: I lost my control and my roku isnt connect to my wifi

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The 2710 is IR-only (doesnt support WiFi Direct remote pairing/control).

Unless you switch the new house's WiFi to match the old SSID+password (so that it can connect to the WiFi), you also wont be able to connect to it via the app.

Otherwise, any Roku remote will work with it, or you'll need to get a new remote: 

1) The Roku "Simple Remote" should suffice: https://www.roku.com/products/accessories/player

2) ..or any remote that advertises Roku compatibility: https://www.walmart.com/ip/GE-4-Device-Universal-Remote-Pre-programmed-for-Roku-and-Samsung-TVs-Silv...

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StreamerUser
Roku Guru

Re: I lost my control and my roku isnt connect to my wifi

Jump to solution

The 2710 is IR-only (doesnt support WiFi Direct remote pairing/control).

Unless you switch the new house's WiFi to match the old SSID+password (so that it can connect to the WiFi), you also wont be able to connect to it via the app.

Otherwise, any Roku remote will work with it, or you'll need to get a new remote: 

1) The Roku "Simple Remote" should suffice: https://www.roku.com/products/accessories/player

2) ..or any remote that advertises Roku compatibility: https://www.walmart.com/ip/GE-4-Device-Universal-Remote-Pre-programmed-for-Roku-and-Samsung-TVs-Silv...

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Katy83814
Newbie

Re: I lost my control and my roku isnt connect to my wifi

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This is an old thread but in case it helps someone else one thing to try is to plug in a computer usb mouse or keyboard. It works with one of my tvs but not the other. Then you would be able to get to the settings to add your wifi connection and therefore be able to use the roku remote app on your phone once its connected. 

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