Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to get a Roku remote to pair?

I hooked up my streaming stick to my TV. Last time I used it it worked just fine and now I get a screen that goes to the remote Help page. How can I get a Roku remote to pair to my stick? I have 3 remotes and none of them have the pairing button, I tried taking the batteries out and putting them back in nothing I do seems to work. What do I do? 

0 Kudos
Community Streaming Expert

Re: How to get a Roku remote to pair?

You newest Roku wifi remote doesn't have pairing button, the rc-gz1 remote. What are your remote model numbers? Look in the battery compartment. Does any of your Roku remotes have microphone button? Before the rc-gz1 remote all remote without a pairing button were IR remotes, useless on Roku sticks since they can't accept IR commands at all. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.