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robertnsamuel
Reel Rookie

Re: Roku replacement remote

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Hi Danny,

The details for my Roku are below.

Model - 3810EU

Serial - YH00D2029301

Device ID - 23506D029301

Thanks,

Rob

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jhassan007
Reel Rookie

Re: Roku replacement remote

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This does not work

 

I have three Roku sticks and  my batteries last no longer than 5 days

Considering switching to another supplier Google or Amazon if this doesn't get fixed very soon

Eddie_T
Streaming Star

Re: Roku replacement remote

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Why can't ROKU just send s a free replacement remote. Since ROKU sells a lot on Amazon I wonder if a complaint to Amazon CS could help. Other wise we could just turn these forums into a Fire Stick recommendation, also youtube and facebook.

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jhassan007
Reel Rookie

Re: Streaming Stick+ 3810X Remote Battery Drain

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The three solutions that roku posted DO NOT WORK!

I have three sticks and  y batteries are being drained with a week.

I tried the wall outlet as suggested and was a waste of time

Did the System restart and that also didn't work.

 

Seriously Considering switching to either a Amazon or Google sticks as this has taken way to much time to fix with zero customer service from Roku

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Eddie_T
Streaming Star

Re: Roku replacement remote

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Send a replacement remote for 3800RW  to the address on file for serial number;

YF009D358675

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VB2K
Newbie

Re: Roku replacement remote

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Streaming Stick+   YHOOE6391861 Build 4209-50
Remote: RC339 firmware:2.01.19.108

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Praveens10
Newbie

Re: Roku TV TCL remote draining batteries

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I have a 3810X streaming stick+. The remote is consuming battery excessively. First (original) batteries  lasted about 2 months. The new ones are gone less than 2 weeks. The serial no is YHOOEY611214.

Please advise what to do?

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RokuDanny-R
Retired Moderator

Re: Roku replacement remote

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@VB2K @Praveens10 

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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MeliP
Channel Surfer

Re: Roku streaming stick+ draining batteries

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I am having the same issue. What’s the fix because this is getting expensive! 

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JoelJoel
Reel Rookie

Re: Roku streaming stick+ draining batteries

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I have a solution but you won't like it.  Switch back to a non-voice-enabled Roku remote without volume control.   Roku sent me a replacement WITH voice and volume but I haven't even bothered trying it.

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