Remotes

[KT41]

I am having the exact same problem with a brand new Roku TV I took out of the box yesterday. I am using guest mode and the home button on the remote does nothing.

[RokuTakashi]

Hi @KT41,

Welcome to your first post in the Roku Community!

We understand that the Home button of your remote is not working. We would like to know more about this issue. Could you please tell us more about what's going on with your new Roku TV? What troubleshooting steps have you taken, and what are the steps to reproduce the issue?

The more detailed information we receive, the better we can understand the issue and assist you.

All the best,
Kash

[KT41 · Accepted solution]

I unplugged it from the power source, waited a minute, and then plugged back in to reset it. Everything works fine now.