Hi, @loowaters
It's our pleasure to welcome you here in the Roku Community.
We appreciate you for sharing this information with us, and we'd be more than glad to help. Could you please tell us more about the issue you've encountered? Is the issue rooted with the remote, how it controls the volume or the functionality of the remote?
With clearer information on the issue, we can assist at best.
Looking forward to hearing back from you.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
