Not sure where this is at, but I am a victim too. I have purchased an Epson ls500 ust projector and wanted to use roku advanced remote to control power and volume. Going through set up for a device, it just clocks and does not even see the Epson, and never gets to the code testing part.
Those with epson projectors help yourself out here and in the future, get universal remote that takes codes, has a codesearch feature, and can blink back the code to identify it after codesearch. Then take that code and wrote down every brand in the code list for that universal that works with that code. Now try those brands in the roku remote, and any future oem remote you might run into. You're the only ones who can do this since you have epson to test on.
How do you get to the options to try other remote codes for a non listed tv than whatever it brings up? I've been askng tech support for this info for two weeks, but no one is home. Just getting stock replie like change your batteries, repair, and update software. Thanks!!!!
It defeats the purpose using the included remote. Also OP mentioned Epson used to be supported.
I just upgraded my remote for my Roku Smart Soundbar from the Voice Remote to the Voice Remote Pro to make my setup basically the same as the Roku Streambar Pro (at the suggestion of support). I want to be able to use headphones for late night viewing
The new Voice Remote Pro will not turn on and off either the Smart Soundbar or the Epson Home Cinema. The older remote worked perfectly. I have gone through all the steps in the forums, updated the software and firmware, re-paired remote over and over. When I go to the "Control Your TV" settings using the new Voice Remote Pro, "Epson" is not available as a TV brand and the remote would not control the On/Off for the projector, but also the On/Off function would not work to turn the Soundbar on and off on its own. To turn off the Soundbar I had to unplug it.
However, when I re-pared my original remote and searched in the "Control Your TV", "Epson" does come up as a brand, and when I pair it, the on/off settings work with both the Soundbar and the Epson Projector BUT ONLY WITH THE OLDER VOICE REMOTE. This is odd to me, because the projector is basically just being used as a monitor and the Streambar is controlling everything, and sending the video signal via HDMI to the projector. All HDMI and CEC settings on the Epson Home Cinema are correct and the same as they were when it worked perfectly with the older voice remote and the Smart Soundbar.
Does this mean the Voice Remote Pro is not compatible with Epson Cinema Products? Will there be an update to fix this? Is there an alternate brand code I can use to pair with the Epson? Is there a workaround available so I can use the Voice Remote Pro? Thanks in advance for any help with this.
Details of system:
ROKU Device Model : 9101X - Roku Smart Soundbar
Serial Number: YL006T994230
Software Version: 10.0.0 build 4209-95
Device ID: R65096994230
Remote Model: Voice Remote Pro RC541
It was reported in this thread that Hisense may work.
