Remotes

[Nighteye]

Please create an option to disable the low battery warning entirely or have it only show up one initial time, it angers me beyond belief, it always happens at the worst times and keeps popping up nagging and nagging, i literally want to just grab the whole thing and throw it away. I’ll change the batteries when i feel like or when the remote doesn't work anymore!!!!!

[RokuJharra-Q]

Greetings here in the Roku Community, @Nighteye!

We understand that you frequently receive low battery warnings. Your experience is important to us, and we genuinely appreciate your feedback and apologize for the experience. Rest assured, we will share your concerns with the appropriate team to help improve the situation. 

In the meantime, please follow these steps to help resolve the issue.

1. Press the Home button on your Roku voice remote.
2. Navigate to Settings.
3. Select Remotes & devices.
4. Choose Remotes and then select your remote (You may have multiple remotes paired: Voice Remote, Voice Remote Pro, etc).
5. Select About to view the battery level.

If the battery is below 15%, we recommend replacing or recharging it.

If you've confirmed the battery level is sufficient but continue to see low battery notifications, please follow these steps:

Restart your remote

• If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.

• If your rechargeable voice remote doesn't have a pairing button, press and hold the Back and Home buttons on the Roku remote for 20 seconds.

• Disable any extra remotes that are not in use in your TV settings.

To disable a remote:

• For AAA/AA battery remotes: Remove the batteries.
• For rechargeable remotes: Press and hold Back, Home, and Mute for 5 seconds to power it off.

Monitor if the frequent notifications persist after disabling extra remotes.

To re-enable a disabled remote:

• For AAA/AA battery remotes: Reinstall the batteries.
• Repair remote: For rechargeable remotes with a pairing button, hold it for 5 seconds. Otherwise, press and hold Back and Home for 5 seconds before re-pairing if necessary.

Please try these steps and let us know if they help resolve the issue you're experiencing.

To help troubleshoot the issue further, follow this link: How to fix your Roku voice remote that is not working | Official Roku Support

Thank you for supporting Roku and continued participation in our community.

Best regards,
Jharra