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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
No volume.
Roku 4661R
Vizio (M701d)
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
I resolved my problem losing use of the mute and volume button. I had to reestablish the remote setting and setup my TV search for Insignia and it fixed the problem.
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
Figured it out. Go to settings, then to remote&devices, then to remotes, then to voice remote(in use), then to about, then select set up remote for tv control. Then follow directions to activate.
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
i did that it didn’t work for me
remote is still not working
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
Roku Ultra 4640X
build 10.0.0 4145-29
serial number YP00HD023166 (7LC68H023166)
Time stamp 2021-05-13T16:53:41Z
issue ID 66-191-093
Sony Bravia 4K 2015
XBR-55 850C
no sound control issue just started today
also just started today on different ROku on Samsung 4K tv
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here! YES ..
Model: 4660x - ROKU Extra
Serial Number - YJ000D642009 (CK3810642009)
Software Version: 10.0.0 - build 4195-46
Timestamp: 2021-05-13T16:57:02Z
id: 09-191-097
I have tried the reset. Am having to use the TV remote for volume control
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Issue ID
Roku Voice Remote (new) worked find for 3 days, then volume shot up so loud you cannot watch the tv.
Remote pairing completed several times, including attempt to use only TV voice. I cannot turn the tv off, nor adjust volume with remote.
Issue ID 01-191-106
4640X - Roku Ultra YP00DK739302 (7LC6AD739301)
TV: Samsung Serial ID 73XF3CZBB00590F
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
Took care of the volume not working. Thank you
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
I am having the same issue with volume control. I have a Samsung tv, Roku model 3810X. The issue ID is 41-191-130. Hope you can a fix. It's frustrating! Thank you.
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Re: Did your Roku remote lose volume and TV control after the latest update? Check here!
Within the past few days, my Roku remote stopped being able to control the TV's power and volume. All other functions seem normal.
Roku Model: 4660X - Roku Ultra
TV make: LG 47LS4500
Issue ID: 28-191-146
I look forward to hearing how Roku will resolve this issue.