No volume.
Roku 4661R
Vizio (M701d)
I resolved my problem losing use of the mute and volume button. I had to reestablish the remote setting and setup my TV search for Insignia and it fixed the problem.
Figured it out. Go to settings, then to remote&devices, then to remotes, then to voice remote(in use), then to about, then select set up remote for tv control. Then follow directions to activate.
i did that it didn’t work for me
remote is still not working
Roku Ultra 4640X
build 10.0.0 4145-29
serial number YP00HD023166 (7LC68H023166)
Time stamp 2021-05-13T16:53:41Z
issue ID 66-191-093
Sony Bravia 4K 2015
XBR-55 850C
no sound control issue just started today
also just started today on different ROku on Samsung 4K tv
Model: 4660x - ROKU Extra
Serial Number - YJ000D642009 (CK3810642009)
Software Version: 10.0.0 - build 4195-46
Timestamp: 2021-05-13T16:57:02Z
id: 09-191-097
I have tried the reset. Am having to use the TV remote for volume control
Roku Voice Remote (new) worked find for 3 days, then volume shot up so loud you cannot watch the tv.
Remote pairing completed several times, including attempt to use only TV voice. I cannot turn the tv off, nor adjust volume with remote.
Issue ID 01-191-106
4640X - Roku Ultra YP00DK739302 (7LC6AD739301)
TV: Samsung Serial ID 73XF3CZBB00590F
Took care of the volume not working. Thank you
I am having the same issue with volume control. I have a Samsung tv, Roku model 3810X. The issue ID is 41-191-130. Hope you can a fix. It's frustrating! Thank you.
Within the past few days, my Roku remote stopped being able to control the TV's power and volume. All other functions seem normal.
Roku Model: 4660X - Roku Ultra
TV make: LG 47LS4500
Issue ID: 28-191-146
I look forward to hearing how Roku will resolve this issue.