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Ukor16
Newbie

Cannot get roku to control soundbars

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I have tried all I can to get the remote to control the sound of the soundbar. I have gone through at least 7 different bars including Bose and Polk Audio. I have read all the good stuff about how your TV will recognize the bar ad everything will be fine. I am no Phd. Call Roku support and went through half hour with nothing being resolved. I used HDMI by itself  and ARC by itself. The TV want me to use their speakers only or I get the Mute and I can do nothing as long as that is on. I cant think of much else to say except any help is appreciated by this 83 year guy.

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RokuDanny-R
Retired Moderator

Re: Cannot get roku to control soundbars

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@Ukor16

Thanks for the post.

Please be aware that Roku device remotes do not support control over external audio devices, aside from Roku Soundbars and Wireless Speakers.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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RokuDanny-R
Retired Moderator

Re: Cannot get roku to control soundbars

Jump to solution

@Ukor16

Thanks for the post.

Please be aware that Roku device remotes do not support control over external audio devices, aside from Roku Soundbars and Wireless Speakers.


Thanks,
Danny

Danny R.
Roku Community Moderator
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