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EMD2
Reel Rookie

Can't pair any remote to Roku 3810X

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Thank you so much, I had the exact same problem.

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1 Solution

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Tivoburkee
Community Streaming Expert

Re: Can't pair any remote to Roku 3810X

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Do you have the original USB cable with bump in it? That is what the remote communicates  with, not the stick itself, you can't  use any usb cable you need the original!!!

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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2 REPLIES 2
Tivoburkee
Community Streaming Expert

Re: Can't pair any remote to Roku 3810X

Jump to solution

Do you have the original USB cable with bump in it? That is what the remote communicates  with, not the stick itself, you can't  use any usb cable you need the original!!!

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
EMD2
Reel Rookie

Re: Can't pair any remote to Roku 3810X

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Yes, I understand. I spent hours scouring the net for a solution to pair the remote, nothing ever mentioned that certain stick models need that cable. I only found your reply because I finally put the model number of the stick into my search. Thanks for solving my problem!

 

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