Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I get new remote to work

Bought a new remote the TV style it does not have a pairing button back by the batteries.. I have followed the instructions several times unplug it plug it in take out the batteries but then back in hold down the whole button and the back button same time nothing seems to work I pulled the TV out and did all this stuff aiming the remote right to the back of the Roku stick still nothing I've watched at least 10 different videos they all say the same thing for some reason I cannot get this remote to work my Roku stick is probably four or five years old and the remote is brand new and the batteries are good I tested them. What can I do next to get this to work?

Labels (1)
0 Kudos
1 REPLY 1
Tivoburkee
Community Streaming Expert

Re: Can I get new remote to work

What color is your Roku Stick? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.