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Godlys
Newbie

Broken (?) Buttons barely working

The buttons have been not working when pressed between every 2-5 presses and I have to press others buttons with lots of force a few times for it to work. It works at time so it shouldn't be dead? I also have it spam the left side every few presses (it took a day, but I found pressing it with force for 10 seconds stops it but it soon goes back spamming.) Pulling the plug out and back in to reset it doesn't work.

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Broken (?) Buttons barely working

Hi @Godlys,

Greetings and welcome to the Roku Community!

It seems like this remote issue has caused you trouble when streaming to your Roku device. We'd like to know more about this so that we can help. What Roku remote do you currently have? In addition, would you be so kind to provide us with your Roku device information such as Device ID, Mode, and Serial number? (This can be fund by navigating to Settings > System > About).

We'll patiently wait for your response so we can assist you further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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