Remotes

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Dmc64
Newbie

Screen frozen. Remote not responding

My screen is frozen. Screen shows 3 views of the remote.  Unplugging, battery change not working.  Frustrated.  Help

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renojim
Community Streaming Expert

Re: Screen frozen. Remote not responding

It sounds like your remote needs to be paired.  Locate the pairing button on the back or inside the battery compartment and press and hold it until the green light starts flashing.  If there's no pairing button, press and hold the Home and Back buttons until the light starts flashing.  This assumes you have a voice remote that requires pairing.

How to set up your Roku® voice remote | Official Roku Support

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