Remotes

[rubberhead]

About 1-2 months ago my remote batteries drain almost daily. Can't afford to replace batteries eve82 days. I see a lot of people have the same problem. How can I fix this? 

[RokuJechealR]

Hi @rubberhead,

Welcome to the Roku Community!

Thanks for reaching out to us regarding your battery drain issue.
We'd like to take a closer look to see if there's anything else we can suggest to help. Have you tried to remove and reinsert the batteries to see if this helps resolve the issue? Can you please provide the serial number or device ID on your Roku device?

Please keep us posted with the details.

All the best,

Chel

[rubberhead]

The batteries go dead every few days. How many time do I need to pull them out?

Serial number YL00G0364466

[RokuJechealR]

Hi @rubberhead,

Thanks for following up!

We want to assure you that your concerns are noted, and we'll do our best to assist you. For us to better assist you, kindly provide the following details:

• Could you elaborate on the specific battery drain issue you have?
• When did this issue start to occur?
• How often do you use the remote?

With more information, we'll be able to assist you better.

All the best,

Chel