Hi @vokelpo1,
Greetings from the Roku Community!
We want to investigate your problem with the Roku remote further. What Roku device are you using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
For more troubleshooting steps, please check out this support article here why is my Roku remote not working?
We look forward to hearing from you and hope this helps.
Best,
The Roku Community Team
John
Roku Community Moderator