Manufacturer support & warranty resources

Find Roku TV support and resources for troubleshooting, setup, and repair information. Contact your Roku TV manufacturer for more help or browse our forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
countrylizzard
Channel Surfer

x1 CABLE BOX wont register with my new roku tv. It takes many tries

I just got a new roku tv cuz my other one died and so now my issue is everytime I turn off my tv to go to bed when i wake up the next day it says cable (which is what I have with x1 box hooked to HDMI 1) it says its not connected ("is it still on"). Sometimes I have to make sure our wifi is still connected which sometimes it is but somehow it gets disconnected from the roku even though its all still plugged in. I never had this issue with my other roku tv from 2020. Sometimes it takes a few tries to get it to register the cable box. From what Ive read on here I dont think its a problem with xfinity box. What do you guys think.  

0 Kudos