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Pblack65
Newbie

TV Went into negative mode?

My 55 inch TCL Roku tv went into negative mode 6 days after purchasing it. Unplugging it worked tonight. Should I return it and get a new one because I don’t want this to be a constant issue?

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RokuJanadeeK
Community Moderator
Community Moderator

Re: TV Went into negative mode?

Thanks for bringing this to our attention, @Pblack65.

A factory reset should help fix this display issue permanently. You can follow this support article for options on how to do so.

Let us know if the issue is persistent.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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