Roku Community

remere22

Please help! My Roku TV has no picture but I can still hear sound. Please help. Model number 100024699.

RokuCarly

A warm welcome here in the Roku Community, @remere22!

I appreciate you reaching out for support, and I'd be happy to help you contact the right support for your concern.

In cases like this, please be informed that ONN manufactures its own player hardware, so it is highly recommended that you contact their support team directly for further assistance and clarification. We only support the running software operating system of ONN Roku TV.

You may reach them here: ONN Support

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

RokuCarly

A warm welcome here in the Roku Community, @remere22!

I appreciate you reaching out for support, and I'd be happy to help you contact the right support for your concern.

In cases like this, please be informed that ONN manufactures its own player hardware, so it is highly recommended that you contact their support team directly for further assistance and clarification. We only support the running software operating system of ONN Roku TV.

You may reach them here: ONN Support

I hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

Roku Community

Manufacturer support & warranty resources

Onn. Roku TV no picture, but can hear sound. I’ve tried all factory resets possible.

Roku TV Support

Re: Onn. Roku TV no picture, but can hear sound. I’ve tried all factory resets possible.

Re: Onn. Roku TV no picture, but can hear sound. I’ve tried all factory resets possible.