Manufacturer support & warranty resources

[Donevo]

@darcas64 Did you ever get a resolution for this? 

[RokuJanadeeK]

Hi @Donevo,

Thanks for your post. We'll do our best to assist.

May we know if you're experiencing the same issue? Which among the Roku devices you have has this issue occurred on? What troubleshooting steps have you attempted so far?

Please keep us updated so we can continue to help.

Regards,
Janadee

[AnjaliM]

I am getting the same error and facing the same issue can you please help me

on

this?

[RokuJanadeeK]

We're more than happy to assist, @AnjaliM.

Does this issue persist after you perform a system restart on your Roku device? If so, may we know what your display settings are set to? Have you already tried unplugging everything and plugging it back in after a few minutes?

With more detailed information, we will be able to assist you further.

Regards,
Janadee