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Kats87
Newbie

Smart bulb firmware update

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I just bought a smart bulb SE and the update firmware its taking forever. I can’t really use its features unless I update. Any recommendations ? 

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RokuJohnB
Community Moderator
Community Moderator

Re: Smart bulb firmware update

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Hi @Kats87,

Greetings from the Roku Community!

We'll be delighted to assist you further with this issue you had with the Roku smart home bulb, which was having trouble updating the firmware. Please try restarting a Roku Smart Bulb SE (Color) or Roku Smart Bulb SE (White), turning off the bulb manually with the light switch and then turning it back on.

You may also want to check out this support article here on how to fix Roku Smart Home device software update issues.

Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
be glad to help you.

Kind regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Smart bulb firmware update

Jump to solution

Hi @Kats87,

Greetings from the Roku Community!

We'll be delighted to assist you further with this issue you had with the Roku smart home bulb, which was having trouble updating the firmware. Please try restarting a Roku Smart Bulb SE (Color) or Roku Smart Bulb SE (White), turning off the bulb manually with the light switch and then turning it back on.

You may also want to check out this support article here on how to fix Roku Smart Home device software update issues.

Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
be glad to help you.

Kind regards,
John

John
Roku Community Moderator
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