- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My lightbulbs won’t factory reset. My husband kept flipping the switch to turn the lights on and off instead of our Google. It messed them up so I was going to reset and repair them. I deleted them from the home app, turned them on and off 3 times, and they won’t enter pairing mode. I’ve also tried switching light sockets, moving rooms, and they still won’t work or be found on the app..
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Vannahnoelle,
Welcome to the Roku Community, and thanks for the additional information!
We understand you are having a problem with the Roku smart home bulb, as it will not go into pairing mode. We're happy to assist you further. Please check out this support article here on what to do if your Roku Smart Home device does not power on.
Feel free to let us know if the steps mentioned work.
Best regards,
John
Roku Community Moderator

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Vannahnoelle,
Welcome to the Roku Community, and thanks for the additional information!
We understand you are having a problem with the Roku smart home bulb, as it will not go into pairing mode. We're happy to assist you further. Please check out this support article here on what to do if your Roku Smart Home device does not power on.
Feel free to let us know if the steps mentioned work.
Best regards,
John
Roku Community Moderator