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global21478
Reel Rookie

Cannot factory reset Smart Bulb SE

OMG! That's not working for any of us! The reset that you say to do by turning off 3 times does not work. We all have tried that. Please stop telling us to do that. Your lights just stopped working. We can't reset the light!!!

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Cannot factory reset Smart Bulb SE

Hi, @global21478

It's our pleasure to welcome you here in the Roku Community.

We're sorry to hear about the issue you've encountered with your Roku Smart Bulb, and we'd like to know more about the issue for us to assist better. Could you please tell us more about the specific behavior you've experienced with the smart bulb? Also, when did you first encounter the issue, and what other steps have you taken in an attempt to resolve the issue?

With more details, we can assist further.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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