I bought. Roku Smart Plug two days ago. The smart plug was controlling the lights on my Christmas tree.
My power went out today for 5 minutes. After that, the Roku Smart Plug will not turn. I tried to do the "power loss recovery" option in the app, but that option is not available for my plug.
I waited on the online chat for a long time, but I can't get a hold of customer service. No one is responding to me in the chat.
What can I do to fix this issue?