Issue Tracking Board

[jdkopen]

I restarted the system and it worked like a charm!  Thank you!

[RokuTakashi]

Hi, @epeters14 

Awesome! Thanks for letting us know those steps worked.

If you run into any more issues or have questions, don’t hesitate to reach out. We’re here to help!

Happy Streaming!

Roku Community Team.

[SunnyDay1234]

I followed the directions to restart. Once up, it says "Can't open app - Youtube could not be run because it could not be reinstalled from the network. Please check your network conne ction and try again.

Please note, I did NOT uninstall Youtube. I just restarted Roku as per directions.

[BoobTubeWatcher]

Hi. My YouTube app won't work on the TV. It worked just fine until this morning. Without making any changes, it claims there "is not enough space" and suggested that I "remove apps" in order to make space. I have removed about six apps, (even though I did not want to) turned off and turned back on my TV. I am still geting the same message from YouTube. And then it gives me a support address, which does not have any information for this problem, which I can find. I do not see where it says, "Viewing issue, based on false information about a space problem." I have followed the directions, removed apps I wanted, tried to restart YouTube app back to normal, and - nothing- same message to "Remove apps" as a solution to make space, which did not work. I feel that I could remove everything on-screen and YouTube would still deliver that message. Help! Any ideas? Thanks!

[tarnold5]

How do you do a reset on roku

[RokuRiamie-D]

@tarnold5 and @BoobTubeWatcher,

Thanks for posting in the Roku Community!

We get that you're getting an error "Not Enough Memory" on the Roku device. We recommend you follow the steps below:

System restart your device

1. Press the Home button on Roku remote on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power
   • If you do not see a Power submenu, skip to the next step.
5. Select System restart

The Roku device will complete a system restart and should return to normal operation after a moment. For reference, please visit this Roku support article: How to fix "Can't run app" and "Insufficient memory" error messages.

Hope this helps.

Roku Community Team

[Silverfox1]

Well I have delated half the stations and no help. Is the Roku box to OLD. It is very frustrating. 

[Silverfox1]

thanks

[ZOIE]

Is anyone else getting a message that there is not enough memory just for these apps?

[renojim]

Try performing a System restart from Settings->System or Settings->System->Power and then install them again.