Issue Tracking Board

[RokuMaryEF]

Hey everyone,

Status Update 3/28: We’re investigating the “Insufficient Memory” error affecting some users. 

In the meantime, we recommend restarting the Roku device, as this may temporarily resolve the issue.

We appreciate your patience, and we’ll keep you updated with any progress. Thanks for being part of our community! 

Roku Community Team

[rymiller]

What’s the solution here?  I have tried all these and nothing works. I have an almost empty sd card and Netflix will not load. Frustrating. 

[harmonemilly3]

the only thing that seemed to help me was having to make a whole new roku account with a new email

[PaulEMorris]

This didn’t work for me. All my streaming disappeared and after a reset and unplugging the TCL TV I still get the not enough space message. My Wi-Fi signal is excellent. 

[Kyoung734]

I cannot access my STARZ app. I went to the Support website and put in the information as it states on the message not enough memory. I also deleted some apps that I don’t use to free up space. I still get the same message. I automatically renew on February 18, 2025. If I cannot get this to work, do I need to just cancel?

[JWS9518]

@Kyoung734 Try unplugging the power your Roku device or TV for 60 seconds to clear the cache. 

[Jacob-1279]

We need assistance as we are also experiencing not enough space after removing we are still getting message

[Jacob-1279]

We have deleted alot of  apps and still getting message of not enough space. 

[JWS9518]

@Jacob-1279 

Try unplugging the device from power for 60 seconds, sometimes that helps clear the cache.  If that does not work, how old is your Roku?  The memory might be corrupt and going bad in your device.

[WJSJr]

That worked without a hitch. Thank you.