Issue Tracking Board

[Sarah726]

ID 84-263-654. Have the same issue. Must always do a complete system restart in order to connect to wifi after turning off tv. This has been since the last system update. 

[Sarah726]

 tracker ID 84-263-654. 
model: LC-50LBU591C. Software version: 13.1.4, build 1510-38. Device ID: 9H48A0466484. 

[MeesterNachos]

Does anyone know the ROKU support phone number?

[MzPatterson]

https://www.roku.com/about/contact

They do not offer phone support according to an article I just found.

[MzPatterson]

We have followed their instructions and it still doesn't work. Everytime we turn on the TV, we have to turn the power off and then on to reset.

[Abk1087]

message @rokusupport on Twitter. They answred me right away. Said it will be fixed with the next update 

[Carlinm1]

I have to reset the network connections and reenter the wi fi credentials every time I want to use my TV.

[Guambomb]

I’m experiencing the same connectivity issues.  It finds and connects to the network but says “no internet”.  Very frustrating.

[Guambomb]

This fix is not working for my Hisense Roku TV.  It sees the network but won’t connect.

[gothceltgirl]

Thanks! This solution worked for me. I don't even know how long it's been b/c I've been using my HDMI to watch my PC on my TV, but then one day I noticed it had stopped connecting altogether.

Thanks Takashi. I didn't see a way to mark as accepted solution, or whatever, the way Microsoft does.