Issue Tracking Board

Status updates, outage reports, fixes, and workarounds. Subscribe to a thread be notified of updates!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ashamarie
Newbie

Re: My Roku tv keeps disconnecting from my wifi

Jump to solution

Having the same problem and could not agree more!!!  Do better Roku!

0 Kudos
Ashamarie
Newbie

Re: My Roku tv keeps disconnecting from my wifi

Jump to solution

I hope so too!  Total BS

0 Kudos

Re: My Roku tv keeps disconnecting from my wifi

Jump to solution

If Y'all have noticed, All Roku excuses are a copy/pasted reply to basically reboot, which takes time, and never works. This is there excuse, Blame it on the YOUR internet.

I've been dealing with the excuses for many months now.

I now looking into something else and going to take a hammer to MY Roku.

0 Kudos
MzPatterson
Binge Watcher

Re: TCL Roku tv disconnected from network every time its turned on!

Jump to solution

I have sent this info in and still nothing.

0 Kudos
MzPatterson
Binge Watcher

Re: TCL Roku tv disconnected from network every time its turned on!

Jump to solution

Carly, can you PLEASE confirm whether or not yall received the info I sent? Have not heard anything since I sent the information you requested!

0 Kudos
MeesterNachos
Reel Rookie

Re: TCL Roku tv disconnected from network every time its turned on!

Jump to solution

IMG_0172.jpegPLEASE HELP!  None of the reset, restart options are working1

0 Kudos
Abk1087
Reel Rookie

Re: TCL Roku tv disconnected from network every time its turned on!

Jump to solution

Any update on this yet? Having the same issue

0 Kudos
MzPatterson
Binge Watcher

Re: TCL Roku tv disconnected from network every time its turned on!

Jump to solution

No, not from them.  I have mine plugged into a power strip/surge protector (that is NOT the problem - I checked) so I just turn off the button on it and then back on literally everytime we want to watch TV. A pain but whatever. Probably getting a different 📺.  

@RokuCommunity

#networkdisconnected

0 Kudos
MzPatterson
Binge Watcher

Re: Have to restart TV to reconnect WiFi

Jump to solution

Ours is the same. Reset network, sometimes it doesn't even find the (same) network. I have to completely interrupt the power supply and power back on to reset it. Very frustrating!

0 Kudos
MzPatterson
Binge Watcher

Re: Have to restart TV to reconnect WiFi

Jump to solution

What do yall do with the info that has been submitted? This seems to be an ongoing issue with several complaints on this topic. I have also sent all of the requested information and haven't had a reply yet!

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.