Issue Tracking Board

[Mama2kairi]

Started 2 days ago, not specific channel but watching station 19 on Hulu 

[Mama2kairi]

Agree. I can’t watch anything without cc. I’ve tried everything 

[CelinaR]

Close captions are off substantially, Hulu only through all Roku devices, all shows and movies on Hulu.

[Champaigngator]

For the meantime I am casting from my phone to my tv and captions work perfectly. Not ideal but better than nothing until they get it fixed

[Erinlei1998]

Hulu—One tree hill and Station 19 were both out of sync for us starting 3-4 days ago. Or at least that was when we first noticed! 

[Deo2012]

On your Roku device, go to settings system restart system

[dragonboots2005]

None of that has worked for me.  Still not synced right on some shows while ok on others.

[bearcatsrule]

Nothing has worked for me, either. All the other apps seem to be fine.

[lucike8]

I have a 4K streaming stick 3820R2. Ever since I got the 13.0 update Hulu stutters, gets stuck and repeats scenes and the closed caption is out of sync. I reset my device and uninstalled/reinstalled Hulu. Any other ideas? Anyone else have this issue?

I haven’t noticed issues with any other apps.

[Windsicle]

Hulu platform only, all programs selected 

since June 1/2024

issue occurs on both TLC and Samsung TV