Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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chevelle
Level 7

linking Roku account to new smart tv

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My new smart tv came with ROKU installed no device needed but how do I link it to my Roku account 

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Tivoburkee
Community Streaming Expert

Re: linking Roku account to new smart tv

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Is this a brand new Roku tv, or just new to you? If it was brand new there should have been link code screen, to get that screen you need to do factory reset: settings> system> Advanced system stings> factory reset

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: linking Roku account to new smart tv

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Is this a brand new Roku tv, or just new to you? If it was brand new there should have been link code screen, to get that screen you need to do factory reset: settings> system> Advanced system stings> factory reset

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: linking Roku account to new smart tv

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@chevelle 

Thanks for the inquiry.

Can you please clarify what you are trying to link? Are you trying to link a Roku TV to your Roku account, or simply trying to activate the Roku app that is included in your smart tv?

Please keep us posted and we will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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INeedsHelp
Level 7

Re: linking Roku account to new smart tv

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I am having the same issue. Roku is on my smart tv. I don't have a remote or a box for roku. Trying to add channels and it will not do anything. I logged out of my account and tried to log back in and now I am stuck as no code was sent. Please help. Thanks

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DBDukes
Community Streaming Expert

Re: linking Roku account to new smart tv

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@INeedsHelp wrote:

I am having the same issue. Roku is on my smart tv. I don't have a remote or a box for roku. Trying to add channels and it will not do anything. I logged out of my account and tried to log back in and now I am stuck as no code was sent. Please help. Thanks


You need a remote. A physical remote. So, we need to find out which Roku you have. 

Is it a Roku device -- box or stick -- attached to a TV? Or is it a Roku TV?

What is the model number? If it's a box or a stick, there should be a model number in little tiny tiny tiny writing on it.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

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Note: I am not a Roku employee.
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