Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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renojim
Community Streaming Expert

Re: linking Roku account to new smart tv

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@Ruva, check the email address that's displayed on the TV under Settings->System->About.  Is it yours?  If so, use that email address to log in at https://my.roku.com.  If it's not, you'll have to factory reset the TV to link it to your Roku account.  You can find "factory reset" under Settings->System->Advanced system settings.  There is no other way to link a Roku device to a Roku account.

Roku Community Streaming Expert

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Nahpets
Newbie

Re: linking Roku account to new smart tv

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I had previously checked this bulletin board because I couldn't get my new Roku TV to send an activation email after entering it 3 times. THEN, I realized I was entering the email in ALL CAPITALS, when my original account had the email in lower case. Problem solved. All set now.

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Re: linking Roku account to new smart tv

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new smart tv

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RokuMary-F
Community Moderator
Community Moderator

Re: linking Roku account to new smart tv

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Hi @rogergoodwin15,

Welcome to the Roku Community!

I understand that you want to know how to link your Roku account to your new TV, is that correct?

If yes, we would recommend taking a look at our Support page for more information regarding How to activate or link your Roku® streaming device | Official Roku Support

Keep us posted and we'll continue assisting from there if needed.


Best regards,
Mary

Mary F.
Roku Community Moderator
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Re: linking Roku account to new smart tv

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dont know guy who had tv, he has fuubo. roku works great on my other 2 tvs, but cant get him offf this smart tv with built in roku. the other two have roku remotes seet up

 

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renojim
Community Streaming Expert

Re: linking Roku account to new smart tv

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@grandkkids5, you have to factory reset the TV to link it to your Roku account:

How do I factory reset my Roku® streaming device? | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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Barbie66
Newbie

Re: linking Roku account to new smart tv

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My previous had roku  but I am having trouble linking it to my new smart tv.

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RokuMary-F
Community Moderator
Community Moderator

Re: linking Roku account to new smart tv

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Hi @Barbie66,

Congrats on your first post in the Roku Community!

We understand that you are facing an issue with linking your Roku device. We apologized for the difficulties and we will do our best to assist.

Just to verify, do you receive any error messages?

If you cannot get your Roku device activated, learn how to resolve linking issues for activating help.

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

Mary F.
Roku Community Moderator
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