Features, settings & updates

[TopazDCat]

The "Themes" menu has been replaced in settings by "Wallpapers & Screensavers." This has happened on both my Roku Ultra LT and my Westinghouse Roku TV. This change is awful. The menu is terrible and there are only a few wallpapers and screensavers to choose from. Other people have posted about this in the community and also other places online. Roku support has no idea what is going on and why tons of people have been affected by this change, even though there was no official software update since January.

I have done a factory reset. That solves the problem for about 30 minutes, then it reverts back to this garbage "Wallpapers & Screensavers" setting.

Please let us know what is going on and how to get the "Themes" setting back.

[RokuJechealR · Accepted solution]

Hi @TopazDCat,

Welcome to the Roku Community!

Thanks for bringing this to our attention. Please note that we are aware of the changes in the Roku settings. We always aim to provide our customers with the best streaming experience and convenience when using our services. We'll pass this along to the appropriate Roku team for review. Once again, we appreciate your feedback, and we value your input.

Don't hesitate to let us know if you have any questions or additional feedback.

All the best,
Chel

[Holden6]

I’m having the same issue and I’m not happy about it!  I really enjoyed my Bible screensaver and my holiday ones and now I have none to use for summer!  It doesn’t look like Roku gave you any answers either. 

[goodiesh]

I just discovered this when I went to change my holiday/seasonal wallpaper and screensaver when I tuendd on Roku and my wallpaper was changed by Roku. Where have all the wallpapers and screensavers gone?! We only have a handful of choices anymore compared to the hundreds we had before. I HATE this change!!! Give them back!!!

[Bardbabe]

Absolutely agree! Two few choices, and you took away all the cool stuff! Was this on purpose or by accident?? Please fix it!

[seasonedsoul]

Whew! What is going on with Wallpapers and Screensavers? It's horrible and has been due awhile but had gotten worse. Limited choices and very disappointing choices. And most of the screensavers can't be selected. Garbage on the part of THAT Roku department. It's worth the time..needs to be fixed ASAP. Please. 

[PaulJ2]

Me too. I had the coffee brown or gunmetal grey themes, or whatever they were called. Now I have so few choices and I have to continually hide selections from my home menu. I'd like simply the dull colors back with no distractions. Please?

[masterlux2]

I'm kind of having the same issue. One Roku account shows themes, the other shows wallpapers & screensavers. The account without themes can no longer use Photo Viewer as a screensaver.

[Cloey825]

I HAVE FIGURED IT OUT!! You can now find any theme pack as an app in the streaming store. Only took me an hour to figure it out but you can go to the store and search “Halloween screensaver” for example and see the selections you would’ve previously had in themes. I think this is actually slightly better because the old themes screen does not have a search option. I have 2 Roku tvs and my old one does have themes still, but my new one does not. I realized that when downloading things from themes, they download as apps. So search for apps in the Roku store and you should have luck! Ciao!

[LaurenRN627]

I also figured this out, but I can click “Open app” til I’m blue in the face, and it will not open. It also doesn’t show in my settings for wallpapers and screensavers. It doesn’t show in my apps either….after I paid for it of course. Any advice on or experience with this issue?