Thanks for reaching out here in the Roku Community, @ADWI.
We understand your frustration about your Roku remote app not working to its intended function. Rest assured that our dedicated team is committed to delivering the most optimal solution tailored to meet your specific needs.
To gain more knowledge about your concern, could you please give us more details?
Let us know...
- When did this issue first occur?
- What troubleshooting steps have you taken so far?
- Did you receive any recent software updates that might trigger the issue? If so, please provide us with the Build version of the app and the software version of your Roku.
- Can you please specify the feature of the app that is not functioning? Are you referring to the voice command feature?
We anticipate your prompt response as we gather more information about the issue to provide an accurate resolution.
Sincerely,
Emman
Emmanuel-D.
Roku Community Moderator
