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donb
Roku Guru
4 weeks ago

Streaming Stick 4K never shuts down after 14.0 update

Ever since updating to SW 14.0 on 11/15, my 3820R2 no longer powers itself and my TV Off when idle.  It used to work just fine before the update.  Has anyone else experienced this?  If so, what is the remedy.

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renojim
Community Streaming Expert
4 weeks ago

Re: Streaming Stick 4K never shuts down after 14.0 update

Is there a "Power saving" option under Settings->System->Power?  Maybe it got disabled.

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donb
Roku Guru
4 weeks ago

Re: Streaming Stick 4K never shuts down after 14.0 update

That's the very first thing I checked, and it's Enabled.  I've also toggled it a few times but to no avail.

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donb
Roku Guru
3 weeks ago

Re: Streaming Stick 4K never shuts down after 14.0 update

Factory reset resolved the issue.

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