Features, settings & updates

[Dupe05]

Have a 4K streaming stick. Have to repower almost every time using it to get it to boot. Thought it was remote but downloaded Roku Control App and it doesn’t recognize or connect until repowered. I have three other streaming sticks with no issue. Software has been updated. Tried other power outlets, same result. Any assistance much appreciated. 

[makaiguy]

@Dupe05-

The only suggestion that comes to mind for this one Roku is:

Does this Roku have an "Auto power savings" item under "Settings/System/Power"?  If not, just ignore the rest of this post.

If "Auto power savings" is enabled this will put your Roku device into a low power standby condition after a 20 minute in which nothing has been streaming and no user interaction has been received, such as when your TV is off. In this state neither its connection to your home network nor its HDMI signal to your TV are active. Pressing a Roku control key (like the Home button) on your Roku remote (not Power, Volume, or Mute buttons, if your remote has them, as they act on the TV, not the Roku) should bring the Roku out of standby and back to full operation. Pulling the power for a few seconds to restart the Roku will restore full operation as well.

If you disable "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" this should prevent your Roku from going into standby in the first place. The power savings are very small and for the hassle it causes most users, I don't think it's worth having this feature activated. For further details, see this Roku information page: https://support.roku.com/article/6306527767575 </p>