Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mkconrad62
Reel Rookie
‎05-13-2023 11:11 AM

Searching a movie results page

There was some kind of software update, about a couple of weeks ago, where after searching a movie, the results are very slow to load. Before the update the results would show in up and down fashion and quick. Now they are side by side and load very slowly.  Please put back?

0 Kudos
1 REPLY 1
RokuNimfa-C
Retired Moderator
‎05-13-2023 12:46 PM

Re: Searching a movie results page

Hi @Mkconrad62, 

Welcome to the Roku Community. 

We're here to help. May we ask aside from this action do you encounter any other problem on your Roku device? Could you confirm what Roku OS running on your device? It can be found in Settings > System > About. 

We suggest you restart your router and the Roku device. To restart your router,  you can simply unplug your router and plug it back in, or follow the instructions from your internet service provider (ISP) on how to restart properly the router. And for the Roku device, do the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Keep us posted on how it goes. 


Regards, 
Nimfa

0 Kudos
Labels