Features, settings & updates

[VinC]

Hello, I am based in the UAE and was exploring with amazon why Prime Video App doesn't show on ROKU here in the UAE, while Netflix App shows.  They informed me that to load the Prime Video App, I can use the search functionality on ROKU via which I can add the same.  

I also read somewhere on the community forum that the search functionality on ROKU doesn't work in the UAE.  Is there a way to fix this search and add App issue on ROKU?  

Thanks in advance for your responses and guidance.

[RokuJechealR · Accepted solution]

Hi @VinC,

A warm welcome to the Roku Community!

Please be advised that channel availability/access on Roku devices will vary from region to region. While a Roku device will work in any location, channels may not be available on your device in that location based on each channel provider's discretion.

For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

If you have any questions, don't hesitate to let us know. We'd be more than happy to continue assisting you.

All the best,
Chel