Features, settings & updates

[Poofyloopy]

My selected screensaver (background)  shows for a split second and then goes black behind the menu.  The only thing I’ve changed in my settings before this was to add the feature “Backdrops” — does the screensaver go black because I added Backdrops” feature? How do I fix it?

[RokuJechealR]

Hi @Poofyloopy,

Welcome to the Roku Community!

We appreciate you bringing up your concerns about your Roku device's Screensaver feature and are glad to assist you.

May we know what specific Roku device has this issue? Have you tried restarting your device by navigating to Settings > System > Power > (if you do not see a Power submenu, skip to the next step) > System restart?

We also recommend performing the steps below to see if you can resolve the issue:

1. Power-cycle your Roku player: Unplug it from the wall power outlet and plug it back in.
2. Check for updates: Go to Settings > System > Software Update > Check now.

Let me know if that helps or if the issue persists, and we can explore more troubleshooting options.

Thank you,
Chel