Features, settings & updates

[Kyle123]

I can't get the roku to show up on my phones device list it was working fine. Tried factory reset, restarted my phone.  The only reason I bought it was for screen mirroring now it won't work

[CanalTV]

I have the same issue. Bumping this because it looks like no one has been helped in months. 

[RokuJechealR]

Hi @Kyle123, @CanalTV,

Thanks for posting to the Roku Community!

We understand you are having trouble with the screen mirroring feature on your Roku device. Thanks for the steps you took to resolve the issue. We apologize for any inconvenience this issue has caused you.

We want to take action on this, but we need more details to determine whether there are any options we can investigate further.

• What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
• When did you first notice the issue start?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• What exactly happens when you try to set up screen mirroring? Are you encountering an error? If so, could you send us a screenshot?
• What device (Make/model/OS) are you trying to screen mirror from?

With more detailed information, we will be able to assist you further.

All the best,
Chel

[Raddish]

It's probably your Dual band WiFi. Turn off 5g and try again.

[DHinLBC]

I have ROKU Express x 2. iPhone IOS 18.1.1. Around October ‘24 I found I cannot stream video files from MS One Drive. Everything is fine until I start the video and then my screen goes to the Airplay default with confirmation my iPhone is connected to Airplay. 
Flipping to iPhone shows the video plays fine. Going back to Air Play does nothing, although it appears to be playing on my iPhone. 
I checked streaming from my Spectrum app and it works fine. All other MS One Drive content appears fine. I did not have this issue previously. What give?

[DHinLBC]

Also, connected to Spectrum Cable for Internet. All devices/software fully updated

[Raddish]

If you're familiar with how to access your router's settings, you can turn off 5g/dual band settings, or have the Roku only connect to 2.4ghz

It seems there can be an issue with the 5g radio band.

This solved my problem.